Phone : (303) 747-5317

Frequently Asked Questions

Quality House Cleaning On YOUR Schedule! 

Mop Stars

Cleaning Services: Frequently Asked Questions

More questions about our regular house cleaning services? You’re in the right place! Learn more about our services here!

What types of services does Mop Stars provide in the Denver Metro area?

Mop Stars offers residential recurring cleaning, move-in and move-out services, deep cleaning, and commercial/office cleaning. We tailor each plan to fit your property and schedule.

How do I book Mop Stars for house or office cleaning near me?

You can request a free estimate online or call our Denver Metro team. Once details are confirmed, we’ll schedule your service at a convenient time.

How much does a typical cleaning cost in Denver Metro?

Pricing depends on your property size, service type, and frequency. Mop Stars provides upfront, transparent quotes – no hidden fees.

What’s the difference between standard and deep cleaning?

Standard cleaning maintains your home with routine tasks. Deep cleaning is more detailed, tackling baseboards, fixtures, inside appliances, and built-up grime.

What’s included in a Denver Metro Deep Cleaning Home Service?

Deep cleaning includes:

  • Air vents covers
  • Baseboards and trim
  • Fans and light fixtures
  • Inside cabinets a drawers for vacant homes
  • It can include inside oven, refrigerator, windows, and blinds
  • It’s ideal before events, after renovations, or for a seasonal refresh.
How much does move-out cleaning cost in Denver?

Costs vary by home size and frequency. We provide detailed estimates so renters, landlords, and sellers know what to expect before booking.

Can I book last-minute or same-day cleaning?

Yes, when schedules allow, although planning a few days ahead is always better.

Are your cleaners experienced professionals?

Yes. Mop Stars cleaners are experienced, and ready to deliver professional, reliable service.

Do you bring your own products and equipment?

Yes. Mop Stars supplies all necessary supplies and products.

Do you provide residential cleaning services near me for apartments and condos?

Yes. Mop Stars serves single-family homes, apartments, and condos throughout the Denver Metro area.

Do you offer commercial cleaning Denver businesses can trust?

Yes. Mop Stars provides customized office and janitorial services, including after-hours cleaning and ongoing maintenance programs.

Can you handle Airbnb or short-term rental cleanings?

Yes. We work with property managers and hosts to keep rental properties guest-ready with fast turnaround service.

How often should I schedule house cleaning services?

Most clients choose weekly or bi-weekly visits. Busy households may prefer weekly, while monthly cleaning works for lighter upkeep.

What’s your cancellation or rescheduling policy?

We understand schedules change. Simply let us know in advance, and we’ll adjust your appointment without hassle.

Do you carry insurance?

Yes, we have a $1M policy and a $2M umbrella policy

How many people are on your crews?

We have teams of two and three people, and sometimes a solo cleaner is a better fit.

Do I have to be there while your team cleans?

No, we just need a way in and we’ll roll up our sleeves. Some clients like to be home while we clean and some schedule our visits so they will not be home.

Why should I choose Mop Stars?

We are focused on delivering consistent quality each time we visit. We are not perfect, but nobody is more responsive.

Who will I talk to if I have questions or concerns about my cleaning?

You will always talk to Guy Peters, the owner. Email, call or text him any time.

For a regular service, will I get the same team each time?

Yes, having the same team in your home each time is better for everyone, and helps the team get to know you and how you like your home cleaned.

What if I don’t want part of my house cleaned?

Since every client and property are different, we’ll create a cleaning plan that suits your needs.

How do I prepare for your visit?

You don’t need to do anything, although with less clutter the better it is for cleaning.

How can I give feedback?

We love all feedback. Feel free to call, text, or email our office with any thoughts that may help us improve our service to you. We keep our client notes current which helps our teams.

How can I pay for my cleaning?

We require a credit card on file for final scheduling, and we can do that over the phone or send you a link to upload a card. When you directly book online you can add a card and we will confirm everything right away.

Is it easy to schedule a service on your website?

Yes! It is so easy. Get your price in three clicks and book if you want.

Ready To See The Mop Stars Difference? 

Mop Stars is dedicated to providing exceptional cleaning services that exceed your expectations. We use high-quality cleaning supplies and equipment, and our team is committed to using safe and environmentally friendly practices. We are also fully insured providing you with peace of mind and the assurance that your belongings are in safe hands.

Ready to Experience the Difference? Get a Free Quote Today!

Let us help you create a cleaner and healthier environment for your home or business.

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Our Reviews

See What Our Clients Have To Say!

Read Our Reviews!

Excellent
Varnica Singh
The ladies were fast and thorough. I will definitely be using their services again.
Response from the owner:Thank you for the feedback Varnica, we appreciate you!
Amy Nacht
Would use again! Very communicative and professional which is what you need for a move clean. The workers were detail oriented and thorough. Thank you!
Response from the owner:Thank you Amy, we appreciate your feedback.
Colton Mewbourne
First time using them and the cleaner that cleaned my house did an unbelievable job. I had a move out clean and I'm honestly impressed at the attention to detail. Thank you so much and seriuosly kudos to the woman that helped me with our house.
Response from the owner:Thank you Colton for the feedback; we appreciate you trusting Mop Stars with your cleaning needs.
Julie Hoglund
Mop Stars cleaning crew did a fantastic job of cleaning our new home before we moved in. They went above and beyond and I already have them scheduled to clean again.
Response from the owner:Thank you Julie; we are proud you trust Mop Stars with your cleanings.
Lindsay O'Neill-Caffrey
Awesome service! The deep clean is super thorough and the team is so accommodating and friendly. Guy is super easy to work and schedule with and both Ana and Albi are the best!!
Response from the owner:Thank you so much Lindsay for the feedback, I will pass on your kind words to the team.
Tyler
They did a fantastic job and would highly recommend. They are extremely thorough, take before and after photos, and communicate very well. Will definitely be using their services again!
Response from the owner:Thank you Tyler for the feedback, we appreciate you trysting Mop Stars with your cleaning.
Maria Bland
Camilla and her team did a wonderful job cleaning our apartment with great attention to detail! Very grateful for their help and would highly recommend!
Response from the owner:Thank you Maria, we appreciate you!
Andrew Darlington
I recently used a Mop Stars crew to deep clean a listing that has been vacant several months. The crew was very diligent and exceeded expectations. Their service should greatly enhance the showing experience for buyers. Will definitely use again.
Response from the owner:Thank you Andrew, I will pass on your kind words to team Camila. We are always proud to help you get a listing ready.
Abbie Farmer
Ana and Albi did a marvelous job. I was so impressed by their thoroughness, from wiping down cabinets to vacuuming a pattern in the stairs. Their attention to detail was really impressive. The house is gleaming and we are so satisfied!
Response from the owner:Thank you for your wonderful feedback! We're always happy to hear when we make someone happy.
megansorensen28
I was so impressed with mopstars!! They did a phenomenal job cleaning our apartment when we moved out, down to the fridge, stove, bathrooms, everything! Highly recommend
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you were impressed with our cleaning services and that we could meet your expectations for your move-out. Your recommendation means a lot to us, and we hope to serve you again in the future!
Nancy Trangmar
Several months ago, I was referred to Mop Stars by a close friend who raved about their move-out cleaning service. After interviewing multiple companies for a one-time deep clean of our residential building, our board—impressed by Mop Stars' professionalism—agreed it was finally time to switch cleaning providers after more than a decade.

Elvia and Yesenia have been nothing short of exceptional. They’re efficient, communicative, and incredibly detail-oriented. Their work ethic and attention to detail are truly refreshing and deeply appreciated by everyone in our building.
Response from the owner:Thank you for your wonderful review, Nancy! We’re thrilled to hear that Elvia and Yesenia provided exceptional service that met your expectations. It’s great to know that our professionalism and attention to detail made a positive impact on your building. We appreciate your trust in Mop Stars and look forward to continuing to serve you and your community.
Austin Harley
Very impressed, very happy! We will be hiring Mop Stars again in the future. Fabiola & team arrived within the time window. They did a great deep clean on our 1500 sqft townhome, which took about 3 hours. We also paid more to have our fridge & oven cleaned as well, and they made them sparkle. Thank you!
Response from the owner:Thank you for your wonderful review, Austin! We’re thrilled to hear that you were impressed with Fabiola and the team's deep cleaning services.
Info Management
Celine was great! Great service and efficient communication from the company.
Response from the owner:Thank you for your feedback!
Alexis Arnold
Erica does a great job cleaning. She is always timely and respects my place when I am not there.
Response from the owner:Thank you for your wonderful feedback. We'll make sure to pass along your kind words to her.
Morgan Schuller
Great communication, arrived on time! They worked so hard and spent all day on a move out clean for my home! It looked fabulous and ready for the next renters!
Response from the owner:I'm glad we could help Morgan, thank you!
Jillian Green
Selena with Mop Stars did a wonderful job, and in particular did the impossible which was remove this residual adhesive stuff from my bathtub which previous cleaners could not remove, I could not with Magic Eraser or anything else. Thank you!
Response from the owner:Jillian we appreciate your feedback, thank you!
Molly Garvey
Selene recently cleaned my home and she did a fantastic job. My husband and I along with our 3 animals were all home and she was very accommodating to that fact that we were home. She did an amazing job dusting, cleaning the bathroom, moving the couches (!) to vacuum. My animals were thrilled to see all their toys again. We're looking forward to booking our services with here again.
Response from the owner:Thank you Molly, I will pass on your kudos to Selene.
Vance Mueller
Easy to schedule, and did a great job with the deep clean of my apartment!
Response from the owner:Thank you for your positive feedback, Vance. We're glad to hear that you found scheduling easy and that you were pleased with our cleaning.
Angie Gentile
They did an amazing job!!! Highly recommend!
Response from the owner:I'm so glad we could help, thank you.
Aaron Gowdy
Communication is great all around. Both the schedulers and the cleaners. Reminders days before the cleaning w clear date and time. Can easily reschedule as needed.

Albi and Ana do a great job!
Response from the owner:Thanks for the feedback Aaron! I'll pass on your kudos to the team.
Adeline Ewing
Did a great job! The company was communicative, able to do a clean three days after I requested, and the place looked great. Would recommend to others.
Response from the owner:Adeline we appreciate you trusting Mop Stars and sharing your experience.
Rebecca Hagerty
I recently utilized Mop Stars Cleaning Service for a deep clean on my apartment, and I am thrilled with the service. The cleaners arrived within 15 minutes of my appointment window, they were very kind and professional, and they finished extremely quickly despite how detail-oriented the clean was. It definitely exceeded my expectations and I am planning to continue using this service.
Response from the owner:Thanks Rebecca, we look forward to building a long-term relationship.
Brandon Lowe
My realtor purchased a cleaning for our new home. We invited Mop Stars out while we still had some construction, but we're so happy with the service. Everything was cleaned before our moving date. Getting the layer of construction grime off before our furniture was delivered made such a big difference for my peice of mind.
We we're so happy with their service we asked them to clean our old home.

Thanks
Response from the owner:Thank you Brandon for the feedback. We are always happy to help and we appreciate you!
Andrew Malkoski
Mop Stars is amazing. I tried so many different companies to do move out cleanings for my clients. Mop Stars is incredible. They take such good care of my clients. I am grateful to have Mop Stars as part of my service to my clients.
Response from the owner:Thank you Andrew, we are always so glad to hear from you and help take care of your clients.
Tyler Gingrich
We use Mop Stars to clean our 4 story office building and they are amazing! We have a unique office setup that requires a monthly laundry service and Mop Stars is able to seamlessly manage both cleaning and laundry services. They are communicative, timely, organized and overall a great company to work with. Highly recommend for your cleaning needs.
Response from the owner:Thank you for the fantastic review, Tyler! We're thrilled to hear that our team has met your unique needs for both cleaning and laundry services. Your recommendation means a lot to us, and we look forward to continuing to provide you with great service!
Donell Browning
She was fantastic!!!!!!! Thank you so much
Response from the owner:We appreciate you Donell. Thank you for your kind words and support.
Chrissy Scivicque
I've used MANY other cleaning services and none has even come close to this level of clean, while charging much more.
Response from the owner:Thank you Chrissy, welcome to Mop Stars.
Krista Nelson
Melissa has been my main cleaner and she has always been on time and so kind. She always asks me how my day is going and makes sure everything is to my liking before she leaves.
Response from the owner:We're so glad to hear that you're happy with the service provided by Melissa, and we are happy to have you on board.
kathleen goodmen
Mop Stars always leaves my home immaculate! I am so happy to have found them.
Response from the owner:We're thrilled to hear that you're happy with our service, Kathy. Thank you for your trust and support.
Madison Brown
We utilized Mopstars for move-out cleaning services. They did a wonderful job and it was a huge relief and weight off our shoulders to have this taken care of and taken care of well. We would recommend and would use again!
Response from the owner:Thank you for your wonderful feedback, Madison, I am so glad we could help.
Richele Orofino
Just used mop stars cleaner for the first time and it was fantastic. Easy to book and very professional. Selena was fabulous! She did everything we asked and made our home feel so clean and happy! Was super satisfied with the service we received across the board.
Response from the owner:Thank you Richele, welcome to Mop Stars.
Andrew Coulter
Gloria did an amazing job and was very thorough! Guy handles all the coordination/scheduling, was very responsive, and proactive in confirming everything was done to their standards. I would highly recommend Gloria and Mop Stars!
Response from the owner:That's great to hear Andrew, thank you!
Maggie McKee
Mop Stars is a reliable, highly communicative cleaning service. We have had excellent experiences with their company and appreciate their flexibility and professionalism. I highly recommend!
Response from the owner:We appreciate your feedback Maggie, thank you.
Pam Kennel
Did a great job
Response from the owner:Thank you Pam, I'm glad we could help again.
Andrew Robertson
I had a very narrow window to have a home cleaned, and Mop Stars was able to get me scheduled quickly, and for a great price. The work was excellent; they made this 60+ year old home SHINE for staging and photography. Can't wait to have them at my next listing!
Response from the owner:Thank you Andrew, we are always happy to help.
Sandra Case
I used Mop Stars to clean my entire house after new carpet was installed. They did an excellent job. The whole house was sparkling clean and smelled so fresh! This was my first time to have house professionally cleaned. I dont know why a waited so long to enjoy this experience. I highly recommend mop stars!!!
Response from the owner:I will pass on your comments to the team, thank you so much Sandra.
Adam Golesh
Went the extra mile to make sure everything was spotless! Would recommend and use again!
Response from the owner:Thank you for the feedback Adam, we appreciate it.
Jill Gibbens
Our realtor chose Mop Stars to clean a home we sold. They did a fantastic job throughout! The house looked better than is had in a long time and it smelled so clean and fresh. The price was definitely reasonable for what they did. I would highly recommend Guy and his team at Mop Stars.
Response from the owner:Jill we appreciate your feedback, and I'm glad we could help in the selling process.
Sharon Gilham
Thank you to Melissa's team for taking care of our move out clean. They did an excellent job!
Response from the owner:Thank you Sharon, we appreciate you!
Dustin Campbell
Mop Stars is an amazing cleaning service. From the very beginning Guy worked with me to support my needs. He helped me strategize what was best for the home cleaning and also assisted my client in getting set up on their online portal. Their communication is both effective and efficient. The cleaners did an amazing job in the home. I had the home photgraphed the next day and even the photgrapher said it was immaculate.

Thanks Mop Stars you have my business moving forward!
Response from the owner:Thank you Dustin. We love to help our Realtor friends!
Mark Jessop
I have used Mop Stars Cleaning Service for several years and they always do a great job. They are on time and leave the property clean and neat. Great company to work with.
Response from the owner:Mark we always appreciate you and our long-term relationship.