Mop Stars
Cleaning Services: Frequently Asked Questions
More questions about our regular house cleaning services? You’re in the right place! Learn more about our services here!
What areas do you service in the Denver metro area?
We proudly offer comprehensive cleaning services throughout the entire Denver metropolitan area, including popular neighborhoods like Cherry Creek, LoDo, Highlands, Wash Park, and beyond.
How do I get a quote or schedule a cleaning?
Getting your home sparkling clean is a breeze! You can get an instant quote right here on our website and even book your cleaning online.
How do you price your services?
Our pricing is transparent and tailored to your specific needs. Factors that influence the cost include the size of your home, the type of cleaning you need (move-out cleaning, deep cleaning, recurring cleaning, or one-time cleaning), and any special requests you may have.
How many people are on your cleaning teams?
Typically, our cleaning teams consist of two experienced professionals to ensure efficient and thorough cleaning. In some cases, for smaller jobs, a single cleaner may be assigned.
Do I need to be there for my cleaning?
Not at all! We understand your busy schedule. We only need access to your home to work our magic and leave your space sparkling clean.
How do I prepare for my cleaning visit?
There’s no need to stress about preparing. Just relax and let us take care of everything. However, if you’d like to make the cleaning process even more efficient, decluttering surfaces and picking up loose items is always helpful.
What if I want to change something about my cleaning before your team arrives?
We’re happy to accommodate changes to your cleaning plan. Just be sure to contact us at least 24 hours before your scheduled service so we can update our team’s instructions and ensure your complete satisfaction.
How can I give feedback about my service?
Your feedback is valuable to us! We strive for excellence and want to hear about your experience. Feel free to call us or send an email through our convenient online contact form.
How can I pay?
For your convenience, we accept all major credit and debit cards. You can securely add your card information when you book your service online, and we’ll charge it after your cleaning is complete.
Are you insured?
Yes, your peace of mind is important. We carry a $1 million general liability insurance policy and a $2 million umbrella policy to protect you and your property.
Our Reviews