True colors in less than perfect situations
I had Mop Stars come to our house for a Pre-Baby/Spring Deep Cleaning and they did an absolutely amazing job - they cleaned all of the nooks and crannys other cleaning services either don't touch or charge extra to do. Unfortunately, I had to call to report a water spill on our carpet (the cleaning ladies pointed it out to me before leaving, but after it dried I could see a light stain) - I really didn't want to complain since they did such an amazing job. Guy quickly jumped into action, personally visited my house to observe the stain and promptly had a carpet service rectify the problem. Everything turned out perfect and I will use Mop Stars moving forward. In my opinion, businesses show their true colors and customer service in less than perfect situations - Accidents Happen and Mop Stars proved their commitment to our satisfaction.